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Microsoft Solutions & Automation

Outlook and Email Automation

Automatically sort, extract, respond to and file business emails and attachments.

The challenge

Shared inboxes for orders, invoices or support requests fill up quickly. Staff open each email, download attachments, copy details into another system and file messages — hundreds of times a week.

How we approach it

We automate shared mailbox handling: classifying incoming messages, extracting key details and attachments, saving files to the right SharePoint folder, creating records in your CRM or ERP and sending acknowledgements, with exceptions routed to a person.

Is this right for you?

Good fit for teams managing high-volume shared mailboxes. Tell us about your project.

Scope

What is included

Email triage

Rules and AI classification for incoming mail

Attachment handling

Files saved, renamed and filed automatically

Data capture

Details extracted into lists, CRMs or ERPs

Auto-responses

Acknowledgements and status updates

Exception queue

Unclear emails flagged for human review

Business benefits

What it means for your business

  • Use what you own Get more value from existing Microsoft 365 licenses.
  • Fewer manual steps Approvals, notifications and data entry automated.
  • Organized information Documents stored, named and permissioned consistently.
  • Auditability Every automated step logged and traceable.

How we work

A clear process from first call to support

01

Discovery

We learn how your business works, what is not working today and what success should look like. You get clear questions, not a sales script.

02

Planning

We agree scope, priorities, platform choices, timeline and budget in writing, so everyone knows exactly what will be delivered.

03

Implementation

We design and build in short iterations, sharing progress regularly so you can give feedback before anything is final.

04

Testing

We test functionality, data, security, performance and mobile layouts, then run user acceptance testing with your team.

05

Launch & training

We launch carefully, monitor closely and train your team with practical walkthroughs and documentation.

06

Support & improvement

After launch we fix issues quickly and keep improving, with optional monthly support and optimization plans.

Have a project in mind? Let’s scope it together.

Tell us what you want to build, fix or automate. We will reply with practical next steps, a realistic timeline and a clear estimate.

Book a Consultation

Request a Quote