The challenge
Leave requests came by message and were recorded in a spreadsheet only one person maintained. Onboarding depended on that person remembering the steps.
Objectives
- Give employees self-service leave requests
- Make the leave balance authoritative
- Systemise onboarding
- Remove the single point of failure
What we built
Zoho People configured with leave policies, self-service and an onboarding workflow, connected to Payroll so leave and pay agree.
Technology
Zoho Flow · Zoho Payroll · Zoho People
How it was delivered
- Leave types, accrual policies and approval chains configured
- Employee self-service portal enabled
- Onboarding checklist workflow with task assignment
- Payroll integration so leave and pay reconcile
Outcomes
- Leave balances are authoritative rather than disputed
- Onboarding runs from a checklist, not memory
- The spreadsheet single point of failure was removed