Integration is where most of the value in a Zoho investment actually sits. A CRM that knows what the website form said, what the customer paid and what support is dealing with is a different tool from one that only knows what a salesperson remembered to type.
What we connect
Websites
WordPress forms writing directly into CRM with source, campaign and page data attached.
E-commerce
Shopify and WooCommerce orders, customers and stock synced with CRM, Books and Inventory.
Payments & accounting
Stripe, PayPal, QuickBooks and Xero reconciled against Zoho records.
Communication
Google Workspace, Microsoft 365, WhatsApp, Slack and telephony logged against the right contact.
How we build integrations
- Agree the source of truth for every shared field before writing anything
- Decide direction — one-way or two-way — and what wins on conflict
- Build with retry logic so a temporary outage does not lose data
- Log every transaction so problems can be traced
- Alert a person on repeated failure
- Document the mapping so the next developer is not guessing
